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After you have read thought all of the FAQs, if you are still in need of support, feel free to get in touch with us. Use the following link to head on over to the contact page and fill out the form. We will reply within 24hrs.

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[faq title=”01. I already have a website and/or social media platforms set up. Are they easy to move over to iMail platforms?” opened=”yes”]

Yes. All we will need is the media and content you would like to keep on your site. If you would like new content or media, we are able to provide this for your business.

In terms of social media, it is a simple matter of managing permissions.

Both are very easy to do, and we will walk you through every step.


[faq title=”02. What film and photography platforms do you use?” opened=”no”]

We offer a variety of different options for you to choose from. Depending on your brand identity, we can suggest the best mediums for you.

We are able to offer both digital and film platforms for photography, with RAW, JPEG, 35mm, and 120 medium format film to choose from. We have cameras dating from the 1950’s up to the present.

For film production, we offer both digital and 8mm film.

Through this wide variety of methods, we are able to capture your brand voice in a visual medium. Again, we will work with you along every step of the way to make sure we achieve the desired result.


[faq title=”03. Does iMail use HTML5? Why?” opened=”no”]

iMail leverages latest web technologies including HTML5, CSS3 and Javascript ensuring a great experience whether customers are using a desktop, laptop, tablet, or mobile device. We also use best practices in site markup for search engine optimization and accessibility. Upon request we will include analytics to help you better understand your visitors’ browsing habits, and statistics.


[faq title=”04. What is included in Web Basic Maintenence?” opened=”no”]

1. Client-provided media updates

2. Content revisions and updates as directed

3. 2 new graphics a month


[faq title=”05. What social media platforms are included in basic maintenance?” opened=”no”]

Facebook and twitter are both included in the basic maintenance package. iMail does offer optional instagram, LinkenIn, and Pinterest social media platforms depending on your company’s needs.